Shipping policy

Shipping Policy

R10 ships directly from our fulfillment location to customers worldwide.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

You will receive a confirmation email once your order has been shipped, including tracking information where available.

Shipping

United States

Delivery typically arrives within 3–7 business days after dispatch.

Flat rate shipping: $12.

International

Delivery typically arrives within 7–21 business days depending on destination.

Flat rate shipping: $30.

Tracking information is provided for every shipment.

R10 does not offer expedited or promotional shipping.

Please note that these are estimated delivery times and are not guaranteed.

R10 is not responsible for delays caused by:

Shipping Address Accuracy

Customers are responsible for ensuring the accuracy of the shipping address at checkout.

R10 is not liable for orders delivered to incorrect addresses provided by the customer.

Customs & Duties (International Orders)

International customers may be responsible for:

These charges are determined by your country’s regulations and are not controlled by R10.

Lost or Damaged Packages

If your package is lost or arrives damaged:

Please contact us within 7 days of delivery at:

[support@r1092.com]

We will work with the shipping carrier to investigate and assist where possible.

Country/region