Privacy policy

Privacy Policy — R10

Effective Date: [02/11/2026]

R10 (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from [https://www.r1092.com] (the “Site”).

 

1. Information We Collect

When you visit the Site, we may collect the following types of information:

A. Personal Information You Provide

When you:


  • Place an order
  • Subscribe to emails
  • Contact customer support


We may collect:


  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment details (processed securely via third-party providers)

B. Automatically Collected Information

When you browse the Site, we may automatically collect:


  • IP address
  • Device type
  • Browser type
  • Pages viewed
  • Time spent on site
  • Referring websites

This information helps us improve site performance and user experience.

 

2. How We Use Your Information

We use collected information to:


  • Process and fulfill orders
  • Communicate order updates
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Send marketing communications (if you opt in)

We do not sell your personal information.

 

3. Payment Processing

Payments are processed securely through Shopify and authorized third-party payment providers.

R10 does not store full credit card details on our servers.

 

4. Sharing of Information

We may share your information with trusted third parties only when necessary to operate our business, including:


  • Payment processors
  • Shipping carriers
  • Analytics providers
  • Email marketing platforms

These third parties are required to use your information only for the services they provide.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:


  • Improve website functionality
  • Analyze traffic and performance
  • Remember preferences

You can disable cookies through your browser settings, but some features of the Site may not function properly.

 

6. Data Retention

We retain order information for our records unless and until you request deletion, where permitted by law.

 

7. Your Rights

Depending on your location, you may have rights including:


  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of personal information
  • Withdrawal of consent for marketing

To exercise your rights, contact:

 support@r1092.com

 

8. Security

We implement reasonable security measures to protect your personal information.

Our website is secured using SSL encryption.

However, no method of transmission over the Internet is 100% secure.

 

9. Children’s Privacy

This Site is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

 

10. Third-Party Links

Our Site may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.


11. International Users

If you access the Site from outside [Your Country], your information may be transferred to and processed in other countries where data protection laws may differ.


12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date.


13. Contact Information

R10

Email: support@r1092.com

Operating Location: Houma, Louisiana , United States