Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Are R10 pieces limited?

Some collections are limited by design, particularly Mardi Gras releases. Availability is not restocked once closed.

Do you restock sold-out items?

No. Once a product or collection is complete, it remains part of the archive.

 

How long does shipping take?

Orders are processed within standard fulfillment windows. Shipping timelines vary by location and will be displayed at checkout.

 

Do you ship internationally?

Yes. International shipping options are available at checkout.

 

Can I return or exchange my order?

Returns and exchanges are accepted in accordance with our Shipping & Returns policy. Items must be unworn and in original condition.

 

How do I care for embroidery and detailing?

Always wash garments inside out and avoid high heat. This preserves stitching, structure, and finish.

 

Is sizing consistent across collections?

Yes. Fit standards are maintained across seasons with minor tailoring differences by garment type.

How can I contact R10?

Use the Contact page for all inquiries. Responses are handled with care and discretion.